African Infrastructure Investment Managers Proprietary Limited (“AIIM”) is committed to offering great value to our clients.
One way in which we add value is to protect our risk pool by identifying and managing unethical behaviour effectively. Fraud in the financial services industry is a significant area of focus to us.
While we have very stringent controls and checks in our processes, fraud may still arise. AIIM has various fraud mitigation tools in place. We do, however, require the assistance of our stakeholders in this process. One of the tools which can be used by our clients, the broader Old Mutual, as well as the public, is our anonymous tip-off line. Using this tip-off line, you can alert us to any suspicious activity from our staff, suppliers, contractors, co-investors, investments or clients. Tip-offs can be made telephonically, via email or via our website.
Fraud is a risk in the financial services industry. During the asset management process and other related financial services, fraud can take various forms, such as:
Tip-offs Anonymous
This anonymous service is adminstered indepedently by Deloitte South Africa. Your report will be handled confidentially and will assist AIIM in protecting its customers.
Old Mutual Group Reporting Channels
Old Mutual Group uses the anonymous tip-off mechanisms listed above and should you wish to contact Old Mutual Group Assurance directly or require more information on group assurance product claims, contact our HR911 line on 021 509 3911, email us at groupassurance@oldmutual.com