We will reply to any complaints that we receive. For more detailed information, please download a copy of our complaints policy. Complaints that are submitted in terms of the Financial Advisers and Intermediary Services Act, 37 of 2002 should be in writing and can be addressed to our Compliance and Information officers.

If you are dissatisfied with our response, you may elect to contact the Ombud for Financial Services at:

FAIS Ombud

Postal Address: PO Box 74571, Lynwood Ridge, 0040

Telephone: +27 12 470 9080

Fax: +27 12 348 3447

Email: info@faisombud.co.za